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About Us

Andrew Grant is the Midland region's leading independent Estate Agents.

We are a dynamic organisation. Andrew Grant is recognised as the region’s premier Independent Group of Chartered Surveyors, Auctioneers and Estate Agents.

Andrew Grant has been established for over 40 years in which time we have gone from strength to strength and we remain at the top of our game and continue to push the boundaries in our industry. We offer a bespoke personal service from our 15 offices in Worcestershire, the West Midlands and Herefordshire. In addition we also have a London Office in St. James Place which draws applicants from a wide geographical area.

Andrew Grant's regional branches are based in Bromsgrove, Droitwich Spa, Kidderminster, Ludlow, Henley-in-Arden, Hereford, Malvern, Pershore, Redditch, Solihull, Stratford-upon-Avon and Stourbridge.

Worcester is the home of our flagship Country Homes department where we specialise in the sale of unique prestigious properties. Country Homes sell these individual properties throughout Worcestershire, Warwickshire, Shropshire, Herefordshire and across the border into Wales.

We also have a specialised City Homes department which is hosted in the riverside cities of Worcester and Hereford.

Andrew Grant conduct a number of auctions every year selling a wide range of properties from building plots and land, cottages and barn conversions to traditional residential homes and commercial property.

We also have specialist departments for Surveys, Commercial, Lettings, New Homes and Fine Art.

All departmental leaders are qualified members of their respective professional disciplines and can be relied upon to deliver the highest standards of service to you.

Andrew Grant's trustworthiness to you as a customer is assured by our committed partnership with a number of highly regarded professional bodies. Our operating practices are rigorously governed by them and we are accountable for our performance.

We challenge established practice whilst embracing the latest technology. We offer an unrivalled bespoke personal service. We strive for excellence and endeavour to exceed our clients’ expectations. Our staff are amongst the most experienced agents in the industry. We are dedicated to constant training and review of service standards. We want every customer to know how valued and important they are to us.

ISO 9001: 2008 Accreditation

Providing quality systems and procedure meeting tough international standards, and giving you, the customer, service standards equal to Governmental and Corporate bodies. The highest level of customer service and a constant drive for improved customer satisfaction is assured.

For those customers who have reason to feel dissatisfied we have a Complaints Handling Procedure 

Complaints Handling Procedure

For those customers who have reason to feel dissatisfied we have a Complaints' Handling Procedure available here. 

Royal Institution of Chartered Surveyors

The world's leading professional property body with Ombudsman Services providing governance for clients' complaints. It has 100,000 qualified members in 140 countries. Membership ensures the highest levels of ethical codes and practice.

Relocation Agent Network

Exclusive membership to independent agents throughout the UK. Chosen as the best of the best to guarantee extensive market exposure of your property to Buyers relocating from other areas.

The Bribery Act 2010

A core value of Andrew Grant LLP is to uphold a sound and responsible business operation. Therefore a zero tolerance policy is adopted towards any form of corruption, including bribery. A copy of our policy can be seen by following this link

Unique Office Network

Our offices are linked by a high speed computer network in our sales showrooms in Worcestershire, the West Midlands and Hereford in addition to the London Office.

Our London Office is situated in the heart of the west end. The London office operates from showrooms in St James's and from here we provide our clients with a window to national and international markets.

Communication First

The Andrew Grant Sales Teams are experts in communication. We are skilled in providing advice, information and feedback. We communicate by phone, email and text messaging as well as computer generated marketing activity reports and website traffic analyses. We will deliver information to you on the platforms you want to receive it on. You can also follow us via Twitter, Facebook and Linkedin.

Unbeatable Buyer and Website Coverage

Successful sale of property is invariably determined by the size and quality of an estate agent's database. Andrew Grant is able to offer its vendor clients rapid access to the most impressive buyer database in the region, managed by the leading estate agency IT software. Active purchasers are drawn from all our computer networked offices as well as our unrivalled portfolio of websites and The London Office in St. James's.

Enviable Advertising Power

Andrew Grant are specialists in advertising strategy, synonymous for impactive Local, Regional and National marketing. We offer unrivalled experience and expertise in gaining editorials and other key promotional features.

Finest Quality Sales Brochures

Andrew Grant specialises in the provision of high definition property particulars. We incorporate carefully considered narratives and artwork, professionally taken digital photography, floorplans, location and land plans. Our clients’ properties receive the very best presentation the marketplace can offer. In addition to these we are also able to offer innovative audio property tours.

Experts in Methods of Sale

Andrew Grant proudly enjoys a reputation for securing the highest possible market value for their clients' properties. We are sensitive to preferences for high or low profile marketing. We are entirely versed in the merits of recommending sale by private treaty, tender or auction.

 

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